For a brighter career - Smile Please
Yes, the economy is in doldrums. Job loss rate has slowed by job loss is still a threat that hangs over many a minds in every sector in the economy. Pay raise are meager, that is if you got one and bonuses seem to headed towards a long hibernation is not complete extinction. We all get it. Times are tough and there are more reasons to frown than smile. However, I would like to prescribe an unconventional remedy to assuage the situation if not completely cure it. The prescription is a big, bright smile.
Yes please, time to invest in a better toothbrush (throw away your worn out discounted soft bristle medium head thing of the past and move on to a robust full bodied brush) along with a paste with teeth whitener, a dash of mouth fresh with some fresh attitude from your side to go with this paraphernalia. Armed with these tools, work up a fine foam as you start your day and meditate on the good things that life has given you. Once in a happy spot, chain it down and carry this happy feeling with you throughout the day. Moods are highly infectious and by carrying a positive attitude into your workplace, you generate a lot of positive energy around you and create a more amicable workplace setting for yourself and well as your colleagues.
As corporations tighten their belts and their wallets while becoming generous with the workload that is handed out, it is expected that there will be an atmosphere of discontent and dissent among the employees. So here we have two choices, either to gripe and complain and join the herd or set a different tone with a positive attitude that is different that the majority and become an epitome for optimistic attitude and constructive behavior in your work place. Rest assured, a positive attitude is something that is sure to be noticed and admired, and though tangible rewards may not be forthcoming immediately in most cases, you will surely feel the intangible benefits of upbeat attitude, some of which will include better relationships with your partners leading to less friction and increased efficiency, better overall morale in your team etc.
So how does one start to exude an aura of 100% fresh baked positive attitude with a topping of unsullied exuberance? Well, there is not happy pill that you can take, though there are prescriptions available to get you to a baseline level of happiness. However, that is a topic reserved for pages of medical journal and thus not an object of contemplation for this article. In my experience, the first place to start would be a smile. Give a generous helping of a big, bright and healthy smile to anyone you encounter during the course of the day. It may not cure all the frowns that walk up and down the workplace, but it will surely put a dent in the frown circle. People like to be greeted with a smile even though they may not carry one and sooner or later you are bound to run into someone who will reciprocate this energy and multiply the positive verve that you have planted. Sure, deadlines have to be met, priorities will change and you will have to juggle multiple things during the day. We all face competing priorities during the course of our day, but how we tackle the initial request to get a job done defines, to some extent, how the results of the request are perceived.
Imagine an associate who grumbles and moans in protest at a request but gets the job done versus an associate who takes the request with a smile and get the job done. Both associates have reached the same end goal of having accomplished an assigned task however the latter associate seem to have done so by demonstrating a positive can-do attitude which will surely come with better appreciation of the work being done in majority of the cases and earn the associate a good rapport with the partners.
In fact, I came across a very witty poster at my dentist’s office earlier today. It read something like:
Answer that requires thinking $1.25
Correct Answer $2.50
Correct Answer with a Smile $5.00
Dumb looks Still FREE”
The above poster captures the essence of customer service wherein positive experience and delighting the customer take precedence over everything else. The maxim that “laugh and the world laughs with you, cry and you cry alone” stands to reason that positive attitude has plentiful benefits waiting to be reaped from its implementation and smiling may be the least expensive and most potent of all tool that can effect and provoke a better environment around you.
Did you know that a smile can be heard over the telephone? I experience it firsthand every time I talk to a dear friend, whose smile is let loose over the phone and I can’t help but smile myself. So even when a person can’t see you in, they can sense your mood and attitude and smiling builds a upbeat tone on your voice that be heard on the other side of the line. There are days when smiles are hard to come by and things just seem to be moving in the wrong direction. We all have those days, and I being no saint, have had my fair share. It is but human to portray emotions, whether good or bad, but it is useful to bounce back fairly quickly and shed your frowns for as you toil in your daily life, be rest assured that folks are watching, reviewing and taking a measure of your personality and performance and it is not merely sufficient what you achieve in life but also how you achieve it in life. So we wish our readers all the success in their endeavors and hope you achieve them with a big smile on your face.
We value your feedback. Please visit our website and leave us your feedback so that we can harvest a few smiles of our own courtesy of our readers.
By Amit Arya (
President – NetIP Charlotte Chapter
NetIP NC - Carolinas Chapter of North America’s largest Network of Indian Professionals
More information at: www.netipnc.org